Usability testing evaluates how easily users can accomplish tasks with your product. Discover methods, examples, and when to conduct usability tests.

Evaluative research tests if a prototype or feature actually works. Learn methods, B2B examples, and how CleverX recruits verified participants fast.

UX design and research work best together in B2B. Learn methods, planning, and recruiting to turn real user insight into product impact.

Discover how to build and optimize data-driven customer journeys using analytics, unified data, and personalization to improve CX and conversions.

Learn how ResearchOps helps teams scale user research with systems for participants, tools, governance, and insight sharing, not more meetings.

Open-ended qualitative questions elicit detailed user stories about behaviors, motivations, and pain points to guide product decisions and discovery.!

30+ open-ended interview templates that elicit stories, behaviors, and needs across discovery, usability, validation, and customer development.

A clear breakdown of heuristic evaluation and Nielsen’s 10 usability principles, with real examples and guidance on when to use it.

Learn how to score the System Usability Scale (SUS) step by step, interpret results, and avoid common mistakes when benchmarking usability.

7 sourcing strategies to recruit high-quality research participants: panels, support, community, platforms, email, in-product, partners.

UX audit checklist: evaluate UX across navigation, content, design, accessibility, and performance, identify issues and prioritize fixes.

Tree testing checks your IA by having users find items in a text-only hierarchy, exposing navigation problems early. Free & paid tools compared.

Field studies: observe users in their real environment to uncover workarounds, context, and hidden needs, from planning to analysis.

Participants often give polite feedback instead of honest criticism during usability tests. Discover why this happens and how to get truthful insights.

Discover how user research drives product success through understanding real user needs, behaviors, and motivations—leading to informed design decisions that truly resonate with your audience.

Transform product decisions with user research: Choose the right method!

Learn step-by-step usability testing strategies to enhance product performance and user satisfaction.

Walkthrough for product managers to select and implement effective user research methods.

User journey mapping focuses on the overall customer experience while user flow deals with specific interactions; integrating both provides a comprehensive understanding.