Insights on market research, UX, and product strategies.
Step-by-step research resources for starters and pros.
Downloadable templates for product, UX research.
What is usability testing
Usability testing evaluates how easily users can accomplish tasks with your product. Discover methods, examples, and when to conduct usability tests.
Evaluative research: Methods, examples, and how CleverX powers B2B UX validation
Evaluative research tests if a prototype or feature actually works. Learn methods, B2B examples, and how CleverX recruits verified participants fast.
UX design and research: From insight to impact for B2B products
UX design and research work best together in B2B. Learn methods, planning, and recruiting to turn real user insight into product impact.
Data driven customer journey: complete guide to implementation and optimization
Discover how to build and optimize data-driven customer journeys using analytics, unified data, and personalization to improve CX and conversions.
Research ops: How to scale user research operations
Learn how ResearchOps helps teams scale user research with systems for participants, tools, governance, and insight sharing, not more meetings.
50+ qualitative research questions examples for user research
Open-ended qualitative questions elicit detailed user stories about behaviors, motivations, and pain points to guide product decisions and discovery.!
Open ended qualitative questions: 30+ templates for user interviews
30+ open-ended interview templates that elicit stories, behaviors, and needs across discovery, usability, validation, and customer development.
Heuristic evaluation: 10 Nielsen principles explained
A clear breakdown of heuristic evaluation and Nielsen’s 10 usability principles, with real examples and guidance on when to use it.
System usability scale (SUS): Complete scoring walkthrough
Learn how to score the System Usability Scale (SUS) step by step, interpret results, and avoid common mistakes when benchmarking usability.
Recruiting research participants: 7 sourcing strategies
7 sourcing strategies to recruit high-quality research participants: panels, support, community, platforms, email, in-product, partners.
UX audit checklist: step-by-step evaluation
UX audit checklist: evaluate UX across navigation, content, design, accessibility, and performance, identify issues and prioritize fixes.
Tree testing tools: Free & paid options compared
Tree testing checks your IA by having users find items in a text-only hierarchy, exposing navigation problems early. Free & paid tools compared.
Field study research methods: Ethnographic research
Field studies: observe users in their real environment to uncover workarounds, context, and hidden needs, from planning to analysis.
How to get honest feedback in usability testing (without misleading results)
Participants often give polite feedback instead of honest criticism during usability tests. Discover why this happens and how to get truthful insights.
Understanding user research: Methods, examples, and how to use it in product development
Discover how user research drives product success through understanding real user needs, behaviors, and motivations—leading to informed design decisions that truly resonate with your audience.
What is UX research? types, methods, and how to get started?
Transform product decisions with user research: Choose the right method!
Breaking down usability testing: what, why, and how?
Learn step-by-step usability testing strategies to enhance product performance and user satisfaction.
UX research methods: key factors for product managers to consider
Walkthrough for product managers to select and implement effective user research methods.
User journey vs. user flow: Understanding the differences and similarities
User journey mapping focuses on the overall customer experience while user flow deals with specific interactions; integrating both provides a comprehensive understanding.
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